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Customer Supply Chain Assoicate II in Chicago, IL at Morton Salt

Date Posted: 9/19/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Chicago, IL
  • Date Posted:
    9/19/2021

Job Description

As the Customer Supply Chain Associate at Morton Salt in Chicago, IL, this person will be responsible for:

  • Receive, enter and manage customer purchase orders from order receipt to shipment of product.
  • Serve as CS&L representation with our Customers (internal and external), providing Supply Chain and Logistics expertise. Balance service and cost.
  • Present ideas and supporting analysis to customers and internal partners to maximize logistical and process efficiencies with a focus on balancing service and cost.
  • Analyze customer and logistics data by providing customer scorecards, implementing process improvements focused around key performance indicators and service level agreements.
  • Ensure customer satisfaction through processing complaints, responding to inquiries, providing shipment status.
  • Proactively working with customers by making information seeking contact, inquiring on satisfaction levels, analyzing order patterns, shipping alternatives, additional information, etc.
  • Investigate and support implementation of proactive methods for continuous improvement by participating in data analysis and forming corrective action plans.


Through a sustainable perspective, our unique team spirit and meaningful tasks, we offer you the opportunity for personal and professional development. You can look forward to: Company Health & Wellness Program: We believe in enhancing the lives of employees, which is why we offer DASH – a holistic well-being program. DASH has 5 important dimensions: health, finance, work/life matters, social, and community. Attractive Benefits: You will receive an attractive benefits package, including: Medical, Dental, Vision, 401k Match, Paid Time Off, and Company Paid Holidays.

Job Requirements

Our company values and recognizes the diversity of the workforce, and is looking for talented individuals with:

  • Bachelor’s degree preferred, 3-5 years related experience may be considered in lieu of degree
  • Strong knowledge of computer applications such as SAP, AS400, Word, Excel, Microsoft Outlook
  • Form, foster, and maintain strong positive business relationships across multiple units and sites.
  • Influence and negotiate with both internal and external customers
  • Intermediate analytical skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy.
  • Strong organizational, analytical and administrative skills.

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